Service was fine, staff polite enough but I have had issues with portions a few times including having my small shake be nearly 1/4ths of the way empty. I should've checked before I got home so that's on me, but it shouldn't have been given out like this.
Regardless of how busy this Whataburger is, they always deliver my food as ordered by very customer friendly staff members at the window. This is my go to neighborhood fast food and when I get the food home, it is still warm and prepared to the same level of quality every time. They should serve as a model for all fast food establishments, and are easily 3 stars above the others on all levels that I patronize around town.
I began coming to this location after a few bad visits to the closest Whataburger to me, and well over 2 years later this is pretty much the only Whataburger I go to. Never once had a bad experience with these wonderful people, and I hope that my next local Whataburger has the level of dedication and love that this incredible team has to offer. Thank you for being amazing!!!
The guy running the cash register inside was the nicest and most polite person I have ever met. He checked up on my to make sure everything tasted well, said thank you, told me to have a great day 3 times, and overall had a great attitude and tone. He was calling other customers by name and making them feel welcome, making sure everyone had everything they needed, and kept the dining room looking so nice. He was so nice to his coworkers they all gravitated towards his positivity and leadership. I’ve never seen anyone in the food industry let alone whataburger have such great customer service. I didn’t catch his name but he was working at 8:30AM on 7/28/22. This man needs a raise immediately! Food was warm and delicious as well.
Their lazy. They play around to much. 20 minutes at a drive thru with only two cars in front of me and no one inside eating. They gave me my shake first. Which was melted by the time they gave me my food. And for that long wait; the burger was still pink in the middle. Don’t waste your time there until they can some people who actually work. And a management team that actually manages.
Need to contact the Addison Deals Network admin team? Whether your looking for inexpensive ways to promote your local business, or you need help with a listing, we’ve got your back! Simply click on the button to the right to contact our admin team now!