I came to this location since it was closest with an auto center, because I noticed my tire is balding. After a 30 minute wait I was told he’d have to look to see if they have the tire, walked around the floor to look instead of just using the computer, and gave me one option with the price. When I asked if that was after the installation, “oh well we can do that but there will be a four car wait.” So the price was just for a rimless tire? I can’t put a tire on the rim myself and honestly I don’t know anyone who would be able to do that and balance it who would be going to Walmart for a tire. 0 stars honestly.
It was sunday evening and our tire exploded on the highway on our way back home (300miles away). We were able to use the spare tire to get to 3 walmarts, 2 of which refused to see us because they were closing (closing at 1730, when the operation hrs stated 1900). This location took us in at 1830 and not only they had the tire in stock, but were able to install it for us right away. The 2 mechanics who helped us, were quick and good customer service. Thank you to the mechanics in the back for the prompt service and for helping us in a difficult moment.
Absolutely the worst Walmart location that ive ever been to and I am a Walmart employee. I have been sitting here for almost an hour and a half for a battery test that hasn't been completed yet. Customer service is horrible here. First and last time ever coming to this store.BENTONVILLE will definitely be notified about store #3406!!!
Called for 4new tires said they had them, got up there checked in.They said car be ready in hour,after we walked around for a hour they call us and said they only have 3 tires.So I had to go to another to get tire for them to put on
Worst car service ever and customer service!! They don't deserve at least one star from me right now! Yesterday May 29th 2019 I went to the Auto Care Center to get a patch for my tire. Something that I paid almost $50 extra for free patches. They took an hour and a half long to tell me that they could not put a patch on my tire at all. They told me about my sensor that was broken but I never expected it to be inside my tire with other broken metal parts!!! So today May 30th 2019 I woke up and saw my whole tire deflated luckily I had a spare and went to another tire shop. I asked them that they can patch up my tire and they told me yes. While the process of getting my tire patched they found my sensor and the broken metal parts inside the tire. You can tell in the pictures that how they just threw it in there and air up my tire and let me drive my car like that. I live 3.5 miles away from the store within that process of me going home Tire could of popped and caused me to be in a car accident luckily nothing happened. But still this is not acceptable at all!! So if you're reading this please don't ever go there to get your tire replaced or repair!! It really shows how much they care about what they're doing with people's car!!
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