VCA Bent Tree Animal Hospital

3851 Frankford Road, Dallas, TX 75287

About VCA Bent Tree Animal Hospital

4.6 / 5

from reviews

Is this your business?

    Jennifer Sotelo
    -
    September 17, 2022

    Called for a same day appointment for my sick dog, everyone was super nice! The reason im giving 3 stars is because they didn't talk about pricing and I feel like they price gouged the fecal. My boy had some bad tummy issues and I wanted them to do a fecal. They didn't ask me what kind of fecal and they did probably the most expensive one they could have (110 WOAH!) I would say the normal price for a fecal I have seen at vets is roughly 60. I believe with the information I gave them, the fecal they charged for was not needed and I wasn't even asked about it or even told it was done/results. I handed the fecal to the receptionist and the only time it was mentioned that it was done was at check out. So I guess it was all negative. Also a minor thing but they also did not half the pills, and they aren't scored so I will have to go and buy a pill cutter now. Doing small things like this really makes a difference in vet offices. The team should really work on communication as its pretty unreasonable to just not even ask what service is being done.

    Justine Beem
    -
    July 07, 2022

    First visit at VCA: Apollo did so well! Dr. Kimball and all of the techs/ employees did a beyond amazing job. My cat wasn't nervous at all, didn't hiss, cower, or scratch/bite once. We recieved a goody bag with a couple toys, a laser, and a free first sample of Revolution flea and heartworm medication. Overall, a wonderful experience!

    Valerie Byrne
    -
    October 31, 2021

    My dog Mittsi had a few health issues that brought us to the office frequently. As such, we got to know everyone very well and they are all WONDERFUL and patient during office visits and phone consultations. Diane, Austin, Danielle and Ana were always pleasant no matter how busy things were. All of the technicians that worked with her were great and Dr. Chern and Dr. Kimball took such good care of her and always had an accurate diagnosis. We were sad to lose her due to lymphoma, but the care they gave her helped her to feel great and be happy during her last months and gave us some really nice memories. I highly recommend them and we will be back when we get another pet someday.

    Troy Whatcott
    -
    May 09, 2021

    Best vet I have been to! I brought my dog in for a somewhat urgent second opinion after my long-time vet was not attentive my dog's issue leading to a mis-diagnosis after not eating for a couple weeks and significant weight loss. Bent Tree started over and found the issue on the first appointment, explained the issue, and the prognosis, and scheduled surgery for the next day. They in the first two weeks follow up care has been great. I recommend taking your pet to Bent Tree. The Dr. Gutierrez and Dr. Chern and the whole staff is great. Prices are reasonable and well-explained.

    niv
    -
    July 08, 2022

    Excellent care by Dr. Chern, I liked how they gave me documents explaining what was needed, wait time was good-average 30 min which is normal. Great place, enjoyed better than vet savers

    VCA Bent Tree Animal Hospital

    Our Address

    3851 Frankford Road, Dallas, TX 75287

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