If you’re in need of any of the services offered by Tim’s Mail Place, and you believe in supporting local Addison small business entrepreneurs, Tim is the guy you need to see. He is the absolute epitome of all things #SupportLocal!
Tim has been doing business as Tim’s Mail Place in Addison, Texas for 17 years.
- He’s as honest as the day is long!
- He’s as loyal and appreciative to his customers as he could possibly be!
- Unlike his competition, all of which are the huge, faceless “Big Box” names like The UPS Store, Tim understands what it means to treat customers like real people rather than nothing more than a piece of meat with a number on it.
Michelle was great! I came in today to ship items for my small business and she was so helpful! I watched her interact with other guests who weren’t so nice and she still maintained a positive and professional attitude! I’ll most definitely make this location my new shipping place. Cudos to Michelle!
Only listing 1 star because I couldn't do half of a star... I went in thinking I should help a small local business vs. the US Post Office and received one of the most bad experiences of simple customer service I've ever encountered! I had to ship a plastic not fragile product and let Tim know I didn't want to pack with any packing peanuts because it was not necessary and I didn't want to pay any extra cost as a customer and he turned so surprisingly rude. I was dumbfounded! He then proceeded to tell me that he has 18 years of experience and knows best and won't pack my items or ship it without it... Then says I can take my items to mail elsewhere...This guy does not want to meet customers where they're at nor does he care if he gets repeat customers or not. Never going back! Be careful with Tim! He doesn't give a .....
Tim is helpful and knowledgeable about shipping rates, methods, etc. He always has the proper supplies for my shipoing needs. Tim also takes great care in processing my packages for shipping, ehich I do several times a week. Many of his PO box customers rent boxes here because of his consistent level of professionalism and reliability, even though they no longer live in the immediate area. The business is very dog friendly too. He also sells the products made by local artisans like books, original photos, paintings, laser cut wood objects and jewelry.
I have utilized Tim's Mail Place for nearly 4 years for personal and business needs. Tim is knowledgable, respectful, and thorough when it comes to all of your shipping needs. His customer service is above and beyond and prices are reasonable. I highly recommend Tim's Mail Place.
The best customer service I've had in a long time! Tim is extremely friendly, helpful, and professional. He went above and beyond to ensure that my package (which I was sending to Croatia) was sent as cheaply and safely as possible. On top of that he even gave me 5% off! I'll never go to FedEx or UPS again! Thanks Tim!