Taco Bell

17530 Marsh Ln, Dallas, TX 75287, USA

About Taco Bell

3.5 / 5

from reviews

    Abe Baltazar
    June 26, 2022

    Worst experience ever. Ordered from the kiosk because they’re not taking orders on the counter, I’ve waited over 30 minutes and they never called out my order so I went to the counter to get there attention however the employees where just ignoring everyone was waiting there for a other 30 minutes I finally got someone’s attention and she was rude about it and never apologize. I witnessed the rude employee ignore a customer and when the customer tried to get there attention the employee threatened to call the cops on the customer. The customer did not do anything wrong and was being ignored like we where and was threatened to have the cops called on her. Worst experience ever the employees need proper training and should not be working in customer service with there bad manners. Never going to this location ever.

    Yolanda Bufford
    July 02, 2022

    I ordered delivery with Uber Eats, I didn't get a straw with my drink or my favorite sauces which I specifically requested. I ordered the burrito Supreme combo with ex meat. Didn't get that either but paid for it. Then too, whose responsibility is it, the Uber eat driver or the employees to make sure I even get a straw or sauce? The other reviews tells all. No point in reaching out to anyone here.

    Chianti Harris
    August 10, 2022

    Management does not hold employees accountable. I simply asked for my receipt as my order had been wrong the last 2xs I visited the Marsh Lane location. The receipt did not reflect what I ordered. When I asked if it had been rung up wrong the female in the window became argumentative and told me have a good day B!tch then slammed the window shut. Can't get a manager to answer the phone. I'm escalating this because that person does not deserve to be working. Very sad that I spoke to a corporate manager and he's yet to follow up. This location is not worth spending your money at. My receipt says person's name was "Ana P." I'm not letting this go until something is done. No one deserves to be disrespected and called out their name. I've added a picture of the "district manager Toni" who promised to address this and call me back but NEVER did!

    Geraldo Juarez
    August 29, 2022

    Three separate times I have ordered online in the middle of the day, and the store was closed early. Sometimes there are cars at the store, other times it's completely empty. Closing early at 7pm but still accepting online orders. No refunds. Do not go to this awful location.

    Hector Garcia
    July 26, 2022

    Now I know why is a 3.5 this people really think they own the place I under stand we live in desperate times but dam this taco it's skinnier then my Pinky

    Taco Bell

    Our Address

    17530 Marsh Ln, Dallas, TX 75287, USA

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