Mary is the best!!! I can't say enough good about Mary and Prestige Community Credit Union. Service is hands down the absolute best. Mary was very attentive and prompt and communication was excellent. I was at a dealership buying a car late on a Friday night and the dealership needed paperwork to complete the transaction. Mary went above and beyond, and stayed way past her time to go home, and got me an approval and all necessary paperwork to the dealership so I could complete the transaction before the weekend. Thank; you Mary...You are the best!!!
Fhonda made it really easy to get approved and drive the car I wanted right off the lot the same day and not only are their rates better than any other big bank around , they also refinance as well so I’ll be saving alot in the long run. the customer service level was top notch. I don’t think I’ll buy a new car any other way than through prestige. Thank you guys!
In my opinion this credit union has a lot to learn. Any other credit union would be a far better option. I had the displeasure of working with Mary as my Loan Officer. She explained to me that she has more experience as a loan officer than I am old. Oddly enough I use to work in lending and I have not ever nor would I ever speak to a member in the way in which she spoke towards me. Rude and honestly a waste of time. If you have the income and credit please SEEK ELSEWHERE for your financial needs.
Tried to pay off my car loan on line. Completely separate login with new creds. Limit is $2000 per transaction with $12 fee per transaction. A roadblock to pay off your loan, and super high fees with limited ability to transact on line. Cannot wait to close this account. The fees make the competitive car loan rate not very competitive.
Holy cow, Just finished the financing for my second vehicle with Prestige and have worked with Jennifer and Logan. They are a pleasure to do business with and have the best rates in DFW.
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