Papa Johns Pizza

5907 Belt Line Rd Suite 111, Dallas, TX 75254, USA

About Papa Johns Pizza

3.1 / 5

from reviews

    Keshia Ellis-Harris
    November 02, 2022

    Just ordered from this horrible place. The Driver Sat pizza on ground even after I requested for them to ring doorbell to hand it to me. Pizza was ice cold. Requested wings to be cooked well done and they still delivered them half done/cold. Ruined our dinner. Tried to call back and speak to a mgr, but They kept putting me on hold, continuously. I spent $50 to get a horrible dinner 🤬

    Hailey Adams
    March 19, 2021

    Food taste good, delivery was quick. But we received the wrong drink and when promised a quick return (which we understand if there are other deliveries) but after waiting 30 minutes we had to call the store to get a promise of either a credit or the correct drink. I asked for the correct beverage and we opened our pizza (we had it waiting/warming in the oven). This is what we opened up to: a mushed, sideways pizza that honestly looked like it was dropped or had fallen in the floor of the driver's car. Update: it has now been over 2 hours since the promised correction. No one ever showed up, or bothered to call. Highly disappointed and will not be spending our hard earned money here again.

    Jeff Carlyle
    October 30, 2022

    Papa johns got rid of their delivery personnel and every since they use doordash.i dont get my orders until next day when I call in about nondelivery.i might just have to go elsewhere.

    Nga Nguyen
    August 04, 2018

    I wish I could give them ZERO stars! This is not the first time...but I always give them the benefit of the doubt since they are the closest location. Over 15+ minutes late, cold, hard, BURNED pizza, & paid for 2 extra sauces that we did not receive. Terrible service & timing. Guy offered to go back to the store to bring back 2 sauces, really??? You were already late & expect us to wait even longer to see if you would make it back to us for 2 sauces????!!! -Absolutely Unsatisfied Customer

    NK O.
    September 22, 2021

    Just GROSS!!! The big guy that works there is absolutely disgusting. Imagine he's there eating wings and licking his fingers while preparing customer's orders and doesn't use gloves! Handed me my order it was raw, I told him about it, he takes it and places it back in the oven. While I'm waiting he's still eating and drinking while preparing orders with no gloves on. He used the filthiest pizza cutter to cut everyone's pizza with and places it on the counter instead of getting a clean one. He needs to be fired!!! He is disgusting. I'm calling corporate because this is unacceptable as well as unsanitary!

    Papa Johns Pizza

    Our Address

    5907 Belt Line Rd Suite 111, Dallas, TX 75254, USA

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