Kroger

3770 Belt Line Rd, Addison, TX 75001, USA

About Kroger

3.8 / 5

from reviews

    Ernie Ray Montoya
    -
    November 19, 2021

    I simply cannot say enough about this Kroger! They had just everything and anything you could think of from baby formula, flowers, meat, organic, cigarettes, pharmacy, gasoline, meats, vegetables, and fruit. It has no temperature checks, but masks are required. I would like to recognize Sharon at the checkout register by going above, and beyond by also informing us of other Kroger locations with clothes inside of them. This was a huge location with multi-handicap parking, and everyone was courteous, and polite. Kroger also has instacart delivery, pickup, fuel points, Kroger rewards, online shopping, and clean restrooms by far Kroger is tops today here in my book for shopping. Good job management, and employees the teamwork here is Stupendous!⭐⭐⭐⭐⭐⭐⭐⭐!

    Monica Dominguez
    -
    August 04, 2022

    Though the grocery store inside is looking better however; I can't stay quiet any longer. The customer service has really depleted in the last year and half. I will applaud the hard working people at this store and they know who they are, who have to pick up the slack for the other workers. I had a simple request to exchange my Borden milk 2% which opened while the clerk was scanning it. I asked this worker who had black hair about 5ft who was talking among us, if he would get me another one. He brings back the same one but just tighten it. I didn't notice until I got home. The reason I know, is a bit of the milk was missing and it leaked again when I took it out of the bag. I'm disappointed in how customer service is handled at this location. It unfortunately starts at home and with mgmt. Kudos to the great parents and managers who try their best in this day and age.

    Michael McHenry
    -
    September 20, 2022

    Well this Kroger definitely needs some management help. This store is poorly ran and hope that they catch on quick. Last week no carts and I had to grab my own along with 3 other people as well. I worked at Kroger as a kid and had to get carts and bag groceries, but now as a customer there’s no cashiers so we get to do that saving your guys some labor. Yeah I work for you for free. Then as customers, we have to get our own carts. I’m capable without a problem but your guys are providing the service and lacking in the customer service department. I’m sure you get complaints but you guys work there not the customers. Thanks. On to the next.

    Michelle Holcomb
    -
    September 03, 2022

    This store is ALWAYS a mess. Can’t roll your cart down the aisles for all the boxes and cardboard and carts sitting literally everywhere. They also have a very limited selection due to the size of the store being so small and are often out of or do not stock the things I want. Good the thing the location is convenient and the people are friendly because there is really no other reason to shop here

    Mark S
    -
    October 05, 2022

    I have stopped here a few times for groceries and this is one of the worst Kroger stores I have ever been to. Flies all over the sometimes close to rotting produce. I found some hot sauce that my local Kroger seemed to stop carrying and I was excited to grab it. Well the hot sauce expired last year and the sauce next to it was also expired. See the photos. Across that same aisle I went to grab some Mac and cheese and found more expired items. See photos and before some manager says this was an old photo I made sure to take a photo of the expired product next to the shelf label with the current sale going on. I brought this to the attention of a person working the area and she seemed to not care. Obviously food rotation is not a practice in this store. I would not have written a review if I did not find 3 items in the same area and 2 items that expired over a year ago. Place is also slightly dirty and the lines are long.

    Kroger

    Our Address

    3770 Belt Line Rd, Addison, TX 75001, USA

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