i Fratelli Pizza Addison

5290 Belt Line Rd #105, Dallas, TX 75254, USA

About i Fratelli Pizza Addison

4.2 / 5

from reviews

    Penguin Scott
    -
    November 30, 2021

    I'm not sure that I agree with their stats on trusting round Pizza. I am sure that this pizza was freaking good. My aunt ordered for pickup a pizza with just about everything on it including green and black olives. The medium was quite large and we have lots of wonderful leftovers for breakfast pizza. Why does it seem that all the best places are so far from where I live? Great job guys.

    Bianca Flemons
    -
    June 17, 2022

    I represent a corporate client and placed a large order for a team building event. After placing the order I realized I needed to adjust it. I called several times with no response and drove to the office to ensure my adjustments were made in addition to curbing any inconvenience on iFratelli's part. I was met with the rudest response when I arrived. Jodi informed me that there is a reason they have a clause that states we will call in the morning. I understood her frustration however I am a paying customer and deserve a level of respect and professionalism especially since this was a corporate order. Jodi voided my transaction and rudely pushed the receipt to me. I should have walked out but in good faith I placed an amended order. I was informed I would get a call to confirm in the morning, no such call was made. I am very disappointed in the level of customer service exhibited. The pizza might be good but there are other places that would gladly receive a corporate order and be courteous at the same time. If I could provide negative 5 stars I would have. Horrible experience. We will take our business elsewhere.

    Dean
    -
    September 15, 2022

    This place is terrible avoid at all costs! We ordered the staffs special pizza and bread sticks. The bread sticks where cold and cheap dollar store bread sticks. The marinara they gave us was spoiled and had turned. The staffs special pizza was really bad the chicken was some how overcooked and dry and flavorless and the canned artichoke hearts where still oddly cold. The tomatoes where soggy and overall the pizza was soggy. The pizza tasted bland and for 25 dollars I would have rather bought a cheap oven pizza at Walmart. This place is disgusting and should be ashamed of what they are serving especially at such a high price!

    Reviews 2021
    -
    April 21, 2021

    Incredible speed and customer service, but it’s very salty, I couldn’t figure out what was the salty ingredient, the sauce needs work, it doesn’t taste like legitimate fresh Italian sauce. The crust was perfect though. I would update to better freshly made Italian pizza sauce (more quantity as well), and little to no salt so the customer can decide if to add more or not.

    Melanie Thibodeaux
    -
    April 27, 2022

    Our office orders delivery from this place every time we want pizza. It's always really hot and delicious, and the delivery person is really nice. To top it off: our office has received, not one, but TWO hand written thank-you notes in the mail from this location. That never happens! Great people, awesome pizza...you won't go wrong here.

    i Fratelli Pizza Addison

    Our Address

    5290 Belt Line Rd #105, Dallas, TX 75254, USA

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