Had a reservation for 2 queen beds. Checked in and went to room. A king bed for 3 people was not going to cut it. Front desk person offered us a suite with a king bed and sofa sleeper. I have never seen a “clean” room so filthy. The sofa was stained and dirty, the carpet was stained and dirty. My college sons apartment wasn’t even this gross, and his furniture came from a garage sale. We were in town for a surgery, had we not arrived so late in the evening I would not of stayed there. Went to another hotel for the next night. I have tried to reach someone there because they charged my room for 2 nights and not at the rate quoted. The bathrooms were a whole different story. Do not stay at this hotel. So gross.
love when a hotel is walking distance to restaurants. You'll have a few choices here. everyone is friendly and helpful. Room is efficient and comfortable. only issue was that the climate control had a mind of it's own. We randomly came back to a broiling or freezing room. even when we left it off upon leaving.
Good price, no-BS booking. Wonderful friendly staff and clean, spacious room with a modern aesthetic. Just be aware-- there's no complimentary breakfast; I misread on the website and then misunderstood what a staff member said, leading me to think that there was breakfast when there wasn't. Seemingly wasn't their fault, though.
It wasn’t horrible, but it definitely didn’t meet our expectations. Was not informed at check in that breakfast would not be served which is posted all over the hotel. The rooms were clean, but the sheets were as wrinkled as could be. The biggest issue is we were on the 4th floor and the elevator was not inspected within a proper amount of time. We ended up checking out early and moved to a different hotel.
We had a wonderful experience. The hotel is well-managed, quality hotel with an excellent staff. Of special note, the breakfast sandwiches we ordered as we were leaving were the best we've ever had from a hotel. The location is very convenient for all things Addison.
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