Freebirds World Burrito

5000 Belt Line Rd #350, Dallas, TX 75254, USA

About Freebirds World Burrito

4.1 / 5

from reviews

    Sarah K
    July 21, 2022

    Two stars because the flavor of the chicken and toppings were good. Otherwise the burrito was pretty awful. The black beans were not cooked and I ended up chewing on multiple chicken bones. The red salsa was also sweet and had a funny taste. I won't be going back.

    Virginia Ramos
    August 12, 2022

    Service was fast and courteous. Food was awesome. Store is nice and clean. The manager, Stefan, was hands on and very friendly. Seems like his crew really likes working for him. I love this Freebirds!

    Michael Sweet
    September 15, 2022

    The steak was so salty, I had to throw the food away. No surprise given the produce/condiments were up on the counter, ready to be put away an hour before closing. The staff was more concerned about closing up then ensuring quality. Unfortunately, this is becoming the norm in food service. Too bad - I always enjoyed Freebirds

    lala r
    August 26, 2022

    Freebirds is the best. The chicken burrito bowl with guac is my go-to and the chips and queso is always a must. This area always gets hectic during lunch, especially on weekdays, but they always do a good job with my online orders, so I recommend ordering ahead with the app.

    Andrew Boucher
    July 23, 2022

    Ordered online so I could get the food on a headstart . Ordered the food at 1:52 pm and the restaurant notified me it would be ready at 2:08pm. I entered freebirds at 2:08 pm and looked for my order . Could not find it in sight. Come to find out they forgot to make my order . I proceeded to wait another 25-30 min for my order. For 2 bowls of food . Nothing complicated . While I was waiting , several other walk in patrons received their food before my own food . On top of all of that disaster of a sight , they gave me cold food and the wrong ingredients in my order . I was so frustrated, angry , and astonished at the burning ship of customer service that I had just witnessed. Maybe they were having a bad day because I’ve been here 2 other times and I did not receive a order so badly handled before . I won’t be coming back to this location. I’ve worked in restaurants my whole life and this situation is up there with bad customer service and product . I waited 40 min in total for cold food with the wrong ingredients specified for it. That about sums my experience . All I received was a sorry about that ……. Thanks for the horrific showing of customer service and your disservice to the image and showing of the brand FreeBirds.

    Freebirds World Burrito

    Our Address

    5000 Belt Line Rd #350, Dallas, TX 75254, USA

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