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I normally don’t leave reviews for clothing stores but I had a phenomenal time today! I had such a hard day at work and the ladies working at the store, the manager Lauren and the store associate Remi were amazing! They really made my day and made my experience so much better- asking me how my day was, what I was looking for, never complaining on helping me with racking up my clothes and even giving me awesome recommendations on what to wear. So much love to these ladies! I hope corporate takes good care of them! They are such an asset to Francesca’s!
Lauren was amazing! I came in stressed because I was last minute dress shopping for a same day wedding. She helped me get a ton of selections, checked up on me, let me know all the deals going on, helped pick out some jewelry. THANK YOU SO MUCH! I was in and out in like 30 minutes with multiple options.
Francesca’s isn’t really “my style” but the wonderfully sweet ladies that work here have made it my style. They are absolutely incredible. Every time I walk in they are smiling and welcoming you into the location. The Store Manager is a beautiful person inside and out & if it weren’t for her I don’t know if I would continue to shop here. She has gone above and before for me on two separate occasions! One occasion I had bought a cute little cactus planter and it was broken when I got it home. Unfortunately they didn’t have another one in store but she graciously ordered me another one and swapped it out! THAT is customer service! Another time I had bought a pair of super cute sparkly slides and two days later my 6 month old puppy ate them. She didn’t have them in my size but ordered another pair for me & now I have the chewed on pair for gardening and the lake and the new pair for all of my coming adventures. She recognizes me when I walk through the fort and all of her employees have followed suite. You can tell she is a true “lead by example” leader and they are blessed to have her in this high traffic location to make everyone’s day! I wish she would come work for me!
Such a wonderful quant boutique in the heart of the Galleria! My fiancée and I spotted several gorgeous outfits portrayed in the window of this shop. We entered and were warmly greeted by Dorothy, who happily accommodated our every requests for one of the pieces advertising outside. Dorothy meticulously scoured the shop for the individual pieces to the outfit displayed outside until we were perfectly happy with resulting outfit. We couldn’t be happier at the look of the clothing, the rising cheers from the workers as she emerged from the dressing room in her outfit, and the overall helpfulness of the staff we experienced here at Francesca. We highly highly recommend if anyone is in search of a boutique which specializes in cutsie, cottage-core-esque clothing, this is your place!
I adore this store!! Lovely clothing and accessories style!! The staff was exceptional and helped us choose items for the sale that was going on. They were patient with all of our questions! Love the necklaces!