Floral Concepts

4950 Keller Springs Road, Suite 100, Addison, TX 75001

About Floral Concepts

3.8 / 5

from reviews

Is this your business?

    "Addison Deals" from Floral Concepts:

    - Addison Deals coming soon!

    Kenia Téllez Girón
    -
    January 07, 2025

    I am extremely disappointed with the service and product I received from this flower shop. My husband, who is in Mexico, wanted to surprise me with a beautiful flower arrangement here in Dallas. He chose an arrangement that looked stunning on their website and paid $82 w taxes—definitely not a small amount. However, the experience was far from satisfactory. First of all, the delivery person didn’t even bother to knock on my door or call me, even though my husband had provided my phone number for this exact reason. Instead, they left the flowers outside without notifying me, which is unacceptable. To make matters worse, the flowers I received look NOTHING like what was advertised on the website. The arrangement is poorly done and feels like a cheap imitation of what was promised. For $82, I expected much better quality and service. This was supposed to be a thoughtful gesture from my husband, and your service completely ruined it. I am requesting a full refund for this disappointing experience. I will not be using this service again and do not recommend it to others. They are not even the same amounts of roses that they present on the website compared to the ones that came to me that were only four.

    Chuck Guffey
    -
    April 09, 2024

    I ordered a bouquet online and it was vastly different from what was delivered. I called for “complete satisfaction” per the back of the card and was told to contact the online customer service to inquire. Zero help and I would never recommend this florist. Go with a more reputable company for your floral needs.

    Joshua Llodrat
    -
    February 12, 2023

    NICEST PEOPLE ON EARTH! I love this flower shop. Visiting from NYC florists are very different and I wish we had a cute shop with amazingly nice people like this. I would 100% recommended this place! Beautiful flowers! So many choices. Very accommodating and you can definitely pop in last minute if you need anything. Please give them 5 stars and come support this amazing local business. I will definitely be coming back here asap! Thank you for the amazing service!

    Christa Christian
    -
    March 05, 2024

    I wish that I could give this place 10 stars! Great service, beautiful work, and perfect timing! I walked in looking for an arrangement w/ budget of 50 and they made it work! Less than 10 min later they handed me a beautiful floral arrangement. Thank you to the staff for doing such a great job. Will always come back! Thank you Shelia for doing an amazing job, your work is truly beautiful!

    Carissa Nalley
    -
    May 14, 2020

    My husband is in the military, and is away right now due to Covid 19. I received this arrangement approx 3:50pm on Monday the day after Mother’s Day. My husband chose to do an arrangement from floral concepts due to their reputation and word of mouth. One of the white roses were bruised, and petals missing from the daisies. The sunflowers didn’t look very good as well. I called the store and spoke to a nice woman who apologized for the incident. I let her know, I’ve received several arrangements from my husband in the past from others and they were absolutely beautiful. Fresh flowers, no damage or dead looking. My arrangements last at best a full week. I’ve even had a rare situation of long stem roses that lasted 2 weeks in full bloom! Strong, vibrant, all with proper care. Fresh water, flower food and cool water. The lady set up a replacement for the roses and damage. The following morning 5/12/20 I received a tall stem vase with two beautiful perfect roses! I appreciated the effort.(Hence the two stars) Now as for the arrangement itself, I expected it to last at the very least one full weak. It is the 5/13/20, one sunflower is completely dead, the petals of the daisies are falling off, and several daisies are slumped. I’ve insured fresh water and flower food. (I’ve made arrangements myself, I’ve taken floral classes.) As a mother of two young children, I’m just now getting the chance to write this. I’m extremely disappointed my husband spent money on these flowers/arrangement for it to not even last. I wanted to enjoy them, and my (supposed to be) special gift. Now it’s practically dead not even 72 hrs later. I will not be recommending this floral shop to anyone. We will look for business elsewhere. I understand these are tough times, but if you have standards as a business, then you would not compromise on quality. Especially in the industry of creating special moments with something that’s supposed to be beautiful. **An hour after posting this the dead daisies got worse**

    Floral Concepts

    Our Address

    4950 Keller Springs Road, Suite 100, Addison, TX 75001

    Add Addison Deals From Your Local Business To Our Site!

    Would you like to add your local to our site?  It’s simple, and FREE OF CHARGE!

    The only requirements are that the business be in or near Addison, Texas, and that it is offering some kind of coupon, special offer, deal or discount of some kind to help out local Addison consumers while also driving more traffic into your business!

    “Tap” or “click” on the “Add A Local Addison Business” to add your business now!