Firestone Complete Auto Care

14010 Montfort Dr, Dallas, TX 75240
Co Nosa
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July 12, 2022

Please do NOT waste your hard earned money here. If you’re a woman DEFINITELY do not come here. Not only did they steal about $50 worth of lug nuts that weren’t used for my car from me, but they lied about putting it in my car and DOUBLE CHARGED ME FOR MY SERVICE!! I called to follow up as the rep suggested and the manager had no clue what was going on nor did they follow up as stated. If you have an issue take it to the corporate office because they will give you the run around or lie at the store level

Keisha Davis
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August 16, 2022

Horrible. Very unfriendly and not helpful. Asked him to check for my tire size by giving him the make and model. He said he needed to see it. I asked because I had AAA tow it there. He waits and of course... tow truck leaves..."We don't have that size..." just ughhhh... the trouble for nothing!

Deborah Muszynski
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September 02, 2022

Horrible! Even with appointment, took way too long for oil change. They then tried to sell me on (2) license plate lights for $45 each. Lol. I had requested they also check battery. They didn’t. When they checked me out, he said, “keep eye on battery, seems a little weak”. Really? I asked for that upfront, never evendid it. Service has Really has gone downhill. $75 for basic oil change on a Ford SUV. Don’t recommend this location. Just felt like I was totally scammed. I also asked for tire rotation, never did it but charged me.

Richard Bright
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August 15, 2022

Andy is fantastic! My family was driving through Texas on our way to pick our kid up from camp when we had serious tire trouble. Andy was able to find a tire and get us in all while there was still a lot of other vehicles getting serviced. This was LATE in the afternoon but he made sure it got done right! I felt safe and comfortable the whole time and the place is nice and clean. Thank you ANDY!

matt frost
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September 07, 2022

Neve have I ever had a bad experience here. Besides that time when the “machine” was done for state inspections. The crew is knowledgeable and quick to task. Whether it is a tire or transmission I trust no other.

Firestone Complete Auto Care

Our Address

14010 Montfort Dr, Dallas, TX 75240

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