DSW Designer Shoe Warehouse

5301 Belt Line Road, Dallas, TX 75254

About DSW Designer Shoe Warehouse

4.3 / 5

from reviews

    Addison Deals From DSW Designer Shoe Warehouse:

    - Addison Deals coming soon!

    Tricia
    -
    October 03, 2024

    I ordered Reebok High-Tops off the website while on sale and with some discount money I had. Super great deal! The only problem was when they showed up at the store I tried them on and they were too small. Extremely small for the size I normally fit in. I asked to exchange them for a bigger size. It wasn't a simple exchange since the bigger size would also have to be ordered, and in order to hang on to all my discounts, the cashier had to perform some return, gift card, reordering magic. It took a bit of effort, but she was friendly, personable, and knew exactly what to do. In the end, it came out to be the same price and the bigger size showed up to my door a few days later back in August. I love the shoes and I might appreciate the employee more - She was simply amazing! Give that girl a raise! :)

    Audrey Taylor
    -
    October 26, 2024

    I went in to pick up an online order. The store was clean but the customer service was lacking. My cashier was not as personable as she was with the couple in front of me. She was very abrupt and barely said hello to me. When I did receive my shoes she didn't even offer me a bag just let me walk out the door with a box. The other cashier that wasn't busy took a minute to get his area together, like he didn't want to take the next customer and the line was growing behind me before I even got waited on. I know the management may not take this seriously but you may need to address that. I could have been a secret shopper and y'all could have failed that day

    Ufuoma Aaron
    -
    March 10, 2020

    I love their shoes, pricey but very durable. They are worth the buy. Good location, beautiful shoes and bags. Good designers. Very spacious, has wheelchair parking and it's also wheelchair accessible. They have from baby shoes to adult shoes. The staff are so helpful if you need help. You can also order online and some shoes online are not even available at the store. In all lovely shoes to choose from.

    NOVA 1
    -
    April 27, 2024

    ❤️Thank you👏Victoria for being an outstanding, knowledgeable, caring, go above and beyond customer centric associate! They need more dedicated individuals like you! I received my Sauconys👟yesterday and they are perfect! 10⭐️Excellent transaction.

    lexi harrington
    -
    August 17, 2024

    The store was clean and organized but the girl at the counter when I came tonight was very rude. Usually when I come here everyone is very friendly. She was no help but thankfully I found what I was looking for.

    DSW Designer Shoe Warehouse

    Our Address

    5301 Belt Line Road, Dallas, TX 75254

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