Cortland Addison Circle

15777 Quorum Drive, Addison, TX 75001

About Cortland Addison Circle

4.6 / 5

from reviews

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    Bridget Cinque
    -
    July 13, 2022

    My husband and I have loved living in our apartment. This was the first place we fell in love with, and subsequently moved to from the east coast. Our space is beautifully updated and quiet. The office staff (particularly Ashlen and Danteil) have consistently been absolutely delightful. The maintenance staff has always been prompt and able to fix any issue that arises with our appliances immediately. I really love the staff that works here every day. My issues are twofold: 1. In the recent months there have been new tenants moving in that are extremely noisy and messy. The halls, elevators, and stairwells are now regularly littered with garbage. We have gotten multiple emails from management asking residents to stop acting inappropriately, blasting music, and leaving garbage in the pool and common areas. The halls and stairwells reek of weed regularly, and we never smelled it the first few months we were living here. 2. Our increase when it came time to re-sign our lease was $320 more per month. I understand wanting to be competitive with market rates, but there is absolutely no consideration to current tenants' budgets. Not to mention how the aforementioned issues have dragged down the desirability of the place. When I emailed to ask if there was anyone we could talk to in order to negotiate a lower increase, I was told (in a nice way) that it was non-negotiable. We are not renewing our lease and are instead moving to one of the nearby competing complexes in Addison circle for an apartment which offers us more square footage and a separate dedicated office, for the exact same price that Cortland was offering us to continue living in our old standard 1br apartment. Overall, it's not bad, and we have enjoyed living here on the whole. However, we are happy to go elsewhere to get more for our money.

    sergio camacho
    -
    October 26, 2021

    DANTEIL really took GOOD care of me when I visited the property for the first time. HE went above and beyond to make sure I found the perfect apartment for my needs. We walked several units and I decided to submit my application after the tour because the property had all the amenities I was looking for and customer service was outstanding. Moved in last weekend and so far, so good. Love my unit! Residents are really friendly. is very well maintained and there is a huge pet community here which is awesome because my dog child has made many friends. I definitely recommend complex.

    TR Maas
    -
    March 14, 2022

    The staff here are amazing! When we put in service requests, they are always addressed promptly. Our heater stopped working recently and Lalo and Paul troubleshooted it until they figured out what was wrong, and were able to get it repaired. They were both friendly and professional.

    Brandon Mitchell
    -
    April 13, 2022

    Overall rating: meh. Some of the staff are high performers but that the downside is that you could get more for comparable prices in other places (not in Addison Circle, though, places here are completely underwhelming). They still have a bunch of apartments unfinished because of a fire that happened a long while ago. Its unsightly. These guys want to charge you the same price as newly built complexes. You might have read other reviews saying this but there are stiff rent increases when it comes time to renew.

    Hailey Nabokov
    -
    October 06, 2021

    I have lived here 4 months now and the staff here is incredible! I had a difficult time with my movers and the men here stepped in and took over and helped move my couch in. And then tonight I was moving my couch back out(because the movers ruined it) and Paul stayed after hours and helped us move it downstairs. Very thankful for that! Whitney in the front is amazing as well, and they remember your name and everything is always taken care of so fast! Very happy so far with living here!

    Cortland Addison Circle

    Our Address

    15777 Quorum Drive, Addison, TX 75001

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