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I needed a replacement battery for a riding toy Jeep. There were two gentleman working. They were extremely knowledgeable and helpful. In a time when it is hard to get customer service, it is really amazing when you get good service. I had an amazing experience at the Addison store and will definitely go back.
I went in to have my garage door battery replaced. Within minutes the tech explained the battery was working. He tweaked the prong holding the battery and it was fixed! I have been into this location 3-4 times the past year and they are always fair and efficient. Highly recomended.
My key Fab died on me stranding us. Called Dealership, they were no help and closing in 15 minutes. Took a shot and called this store and found out they could help me out. Conner was the tech that helped me and had my fab working in minutes. He also checked my spare, which was also dead despite never used, and fixed that one as well. Then I noticed phone accessories and showed him two cracks on my IPhone. He quickly diagnosed it as just my screen protector and put a new one on. Best part is they were $40 less per battery swap compared to Land Rover and $25 less than Verizon for the screen protector swap. Very impressed by both Conner and the store overall. Thanks Carter for turning my Afternoon around.
Great store. Place you can trust, that will give honest feedback
Excellent business. Even if we could save a few pennies, the knowledge and customer service at this place is worth it. We've been getting ordinary and specialty batteries here for over 5 years at least. We're always happy when we leave. Thanks guys.