I initially took my car to Auto Hans because they were highly recommended and I have been a customer of theirs for about ten years. They have a very clean shop, are experts in their field and they evaluate and complete the work in a timely manner. Their pricing is competitive and I have never had to return once a repair was completed. I recommend them enthusiastically, without reservation.
I have known these men that own Auto Hans for years and they are HANDS-DOWN the best in the business!! They are priced very fairly and their work is outstanding. I had my brakes fixed in ONE day (the dealership was going to take several days). They go above & beyond in customer satisfaction. Alex and his employees do INCREDIBLE Work!
I always love dealing with Alex. He's straightforward and always explains the details of repairs needed for my car. My car is always ready either on time or early, and if any additional repairs are needed I am contacted promptly and the problem and any additional time needed for repair is explained so that I understand. I highly recommend Auto Hans for anyone with a European vehicle.
We were looking to buy a used BMW X3, but didn't have much time in which to do so. We stopped by Auto Hans unannounced - they were clearly fully booked but still took the time to give honest feedback about the model in which we were interested, and even hooked up the car to the computer to see if there were any alarm bells ringing. Not only were they gracious about the time, they gave pointers about possible things to watch for if we went through with the purchase. I can't sing enough praises about the attention to detail, thorough understanding of potential pitfalls, and in-depth knowledge about BMWs - this is a place I know I will get a fair deal and excellent service.
Great timely service. They also worked with my lifetime warranty provider to sort a covered repair for engine mounts. They made the process easy. Have used Auto Hans for several years and they do not disappoint. I would recommend.
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