The food here is very good but the service is not. The restaurant close at 9pm and if you come to the restaurant like 8pm or 8:20pm they always said (sometimes with a bad tone) "EAT FASTER" or "JUST FOR TO GO" always is the owner. I think, they can closed more early if you want to, but don't make me live a bad moment, in just wanna eat and have a great moment with my family.
After ordering 2 cheese slices and an Eggplant Parmigiana, I asked for a water glass. Well, the water glass had someone’s lipstick around the rim. The response was, “I guess our machine missed that one”🤔 (no drink for me). Being a New York Girl who loves Italian food, I prefer my Eggplant Parmigiana without the seeds please. As for the cheese slices, they could’ve had a little more cheese. Did I mention that the cashier told us everything on the menu was good? I guess it depends on who you ask. Once is enough for me.
My review would be a little better if the manager would've handled my issue a little differently. The pizza was great and so were the calzones. However I ordered the calamari and literally got 7 calamari rings for 8.49. That's over $1 a ring. That's crazy. Called to speak to the owner or manager and after being on hold for 5 minutes he basically blew me off and told me that he's never had a problem with the calamari and that they portion everything out. I emailed the manager with pictures of the dish but never got a reply or or apology. The situation could've been handled so differently. It's small things like this that makes a person not want to return even if the rest of the food is good. They do things the old school way. Disappointed.
Having been to Rome and working in Manhattan, New York, this place is as close as it gets to NY pizza by the slice if not better. In dallas it's tough to find a joint that can get to the real thing. Yet these folks here have done it. I am lucky to have them right around the corner. Additionally, they make you feel like family as well and is a good place to escape and wind down from a hard day.
We go to Alfredo's frequently. I love their Chicken Picatta and their Alfredo salad. My husband loves their lasagna. My son treated me to a late mother's day dinner there tonight. My grand-daughters love their salad, pizza, and spaghetti. They actually introduced us to the restaurant years ago. Frequently, we will see the Dallas police dining there. Usually the police know the best eating locations...
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